Eman Essa has created the project "Service Excellence Stories Across Borders" in Class2Class.org
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Service Excellence Stories Across Borders
What is this project about?
Students interview peers and professionals in their own communities about their customer service experiences, then share stories with partner classrooms internationally to identify common challenges and best practices. They compare how service expect...
- Age of Students
- 16-18 years, 18+ years
- Project Duration
- 4 weeks
- Starting Month
- August 2026
Learning Outcomes
Students will be able to participate in daily conversations with American accent
Skills to develop
Project Activities
Service Stories in Simple Past: Peer Interviews and Storytelling
Students interview a peer or community member about a memorable customer service experience, then write and share a short story in simple past tense describing what happened, what colors or details they remember, and what they learned. Partner classes exchange stories asynchronously and discuss how service expectations and communication styles differ across their cultures.